Integritetspolicy

Privacy Policy – ScandiSweetShop

This Privacy Policy describes how scandisweetshop.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our Site or make a purchase from ScandiSweetShop.

When we refer to “personal information”, we mean any information that can identify you directly or indirectly.

When you visit the Site, place an order, or contact us, we may collect the following types of personal information:

• Device information such as browser type, IP address, time zone, cookies, and how you interact with the Site

• Order information such as your name, billing and shipping address, payment information, email address, and phone number

• Customer support information such as messages you send us and details related to your order

We collect this information automatically through cookies and similar technologies, directly from you when you place an order, and when you contact us for customer support.

We use your personal information to:

• Process and fulfil your orders

• Arrange shipping and provide order confirmations and invoices

• Communicate with you about your orders or customer service requests

• Prevent fraud and ensure secure transactions

• Improve and optimise our website and customer experience

• Provide marketing communications, where you have given your consent

We only share your personal information with trusted third-party service providers necessary to operate our business and deliver your orders, including:

• Shopify (our e-commerce platform)

• Payment providers such as Shopify Payments and Klarna

• Shipping providers such as PostNord or other logistics partners

• Marketing and analytics services such as Google Analytics and Meta (Facebook / Instagram)

We may also disclose personal information if required by law or to protect our legal rights.

We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be relevant to you.

This may involve cookies and tracking technologies provided by advertising partners such as Google and Meta.

You can opt out of targeted advertising through:

• Google: https://tools.google.com/dlpage/gaoptout

• Facebook / Meta: https://www.facebook.com/settings/?tab=ads

For more information about targeted advertising, please visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

• Your consent

• Performance of a contract (processing and delivering your order)

• Compliance with legal obligations

• Our legitimate business interests, where these do not override your rights

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.

You may request deletion of your personal data at any time by contacting us.

If you are a resident of the EEA, you have the right to:

• Access the personal information we hold about you

• Request correction or updates to your information

• Request deletion of your personal information

• Object to certain types of processing

• Request transfer of your data to another service provider

To exercise these rights, please contact us using the details below.

Your personal data may be processed outside the EU through Shopify’s global infrastructure, including in Canada and the United States, using GDPR-approved safeguards.

We use cookies to operate the Site, analyse traffic, improve performance, and provide marketing services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions, including checkout.

For more information about cookies, please visit:
www.allaboutcookies.org

The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will delete the data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The most current version will always be available on this page.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: info@scandisweetshop.com
📞 Telephone: +46 72 381 3730

ScandiSweetShop
Sweden